FAQs
How often does Timeless Art (Singapore) hold auctions?
We hold our auctions once every 2 months and showcase our catalogs 2 weeks in advance.
Do you need a deposit before bidding?
As of now, we do not require any credit card deposit for auction registration.
How do I place bids on Timeless Art (Singapore)’s website?
Registrants can only start placing Bids/Autobids once the auction date has started, and they would need to log in to their account to place bids.
What are the bidding increments?
Bid Increment List:
- Below $400: $50
- $400 to $1000: $100
- $1000 to $5000: $200
- $5000 to $10000: $500
- $10000 to $20000: $1000
- Above $20000: $2000
Does Timeless Art (Singapore) charge any fees?
Yes, we charge a fixed Buyer’s Commission fee at 20% of the item(s) Sale Price, and a fixed Seller’s Commission at 15% of the Sale Price. Please note we do not provide free shipping or packing services, it is only by request from the buyer and will incur additional charges based on the quote given by a third-party logistics company.
How do I pay if I’ve successfully bidded?
Payment can be made through cash, bank wire transfer, PayNow, AliPay, WeChat or other online credit card systems such as Stripe (with 3.5% commission fee), in Singapore Dollars (SGD).
Can I view the physical items?
You may visit our physical store at 1 North Bridge Rd, High Street Centre B1-22, Singapore 179094. As our opening hours may vary across certain days, please give us a call at +65 9276 9073 before heading down. Otherwise, we’ll mostly be open from 12 to 7pm (Monday to Sunday).
Can I get a refund if I choose to back out from the sale?
It is not possible to return or refund items, including when you change your mind or decide you do not want the item. Items are sold ‘as is’ with any issues or imperfections, hence we make them available for viewing or can provide further information. If there are issues as a result of our cataloguing, please get in touch with us.